Neighbor Islands and Mainland orders are shipped in 12 hours (except on Sundays and Holidays, by priority mail USPS estimating 2-4 Days. For international shipping, we add $10-$20 depending on size of order. If you have any questions or problems please inform us by sending an email to firstname.lastname@example.org or reply to your order receipt email, Thank you. For issues with returns or faulty equipment, send us an email or use our contact us page. You may call 1-866-469-7570 also at any time, but emailing support or using the contact us page will normally get the fastest response..!